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Post by IMAQT on Sept 26, 2005 23:16:15 GMT -5
Yeah, thanks everyone for looking into it. But don't worry about it. I've just turned off the notification, too. I get a notification for new emails anyway. It's no big. Thanks again. In fact, delete this thread. Let's pretend it never happened.
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Post by Remi on Sept 27, 2005 13:23:31 GMT -5
Well, I personally don't think we should have to turn the PM alert box off. If there's something wrong with it, it should be fixed. It's a really cool thing to have, and I'm sure the Proboards staff would like to know if something isn't working properly.
It's happening to me again. This time, I haven't been logged in for at least a couple hours, if not more, and I know I replied to my last PM. I have one more thing to try, that some of the support people suggested to someone else having the same problem, and then I'm gonna complain. (We have to rule out that it's not the way we have our computers set up, because it's only happening to a few of us.) It may take awhile, because it doesn't seem to happen to me as much as it does to y'all.
I'll keep y'all updated.
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Post by IMAQT on Sept 27, 2005 13:55:43 GMT -5
Thanks, Remi.
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Post by Remi on Sept 27, 2005 14:55:36 GMT -5
It did it again!! I've asked for help on the support board. I'll let you know what they say!
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Post by Gage51 on Sept 27, 2005 16:03:09 GMT -5
Thanks Remi. Beth
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Post by Natalie on Sept 27, 2005 20:19:18 GMT -5
Yeah, it's weird, because that has never happened to me. So it must be some sort of setting. I do have a question though. Have you girls had the notification, pop-up box always on, and has this error started happening recently? Or has it always given you that error? I'm trying to understand, because it doesn't happen to me. Now I'm sure as soon as I post this message, it WILL start happening to me.
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Post by IMAQT on Sept 27, 2005 20:23:12 GMT -5
I've always had it 'on', but it's just started doing this the past couple of weeks.
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Post by Gage51 on Sept 27, 2005 23:17:44 GMT -5
I've only discovered this option a week ago-if that- and it worked okay for the first day or two and then the pop ups started happening.
Beth
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Post by Remi on Sept 28, 2005 5:52:03 GMT -5
I've had mine on ever since the option was available. It did it to me again as soon as I logged in this morning!
Support hasn't replied to my post yet.
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Post by Remi on Sept 28, 2005 12:09:06 GMT -5
Update (not much help so far, but a possible connection) Ok, one member (I don't think he is a staff person) says that if you have any threads bookmarked, the PM Alert box will come up if someone has posted on those threads, even if you haven't asked for it to do so. (I have my bookmark notifications emailed to me, and my PMs emailed and the Alert box notification.) I hadn't noticed that connection before. But, oddly enough, I have the thread I posted bookmarked over there, and everytime I get email notification that a thread has been updated, I log in and get the PM Alert... and I don't have any PMs over there. So... does anyone else see that connection? This member and I have managed to keep the post on the first page of threads this morning, so hopefully someone from staff will see it and fix it asap.
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Post by Librarian on Sept 28, 2005 14:03:10 GMT -5
Thanks Remi for your diligence!
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Post by Natalie on Sept 28, 2005 14:06:45 GMT -5
That would make sense because I have used the PM notification pop-up and the PM notification sent to my email since day one of the Proboards Version 4, but I do not have anything bookmarked. I have never bookmarked a thread.
Could be.....
IMAQT and Gage51, do you girls have threads bookmarked?
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Post by Gage51 on Sept 28, 2005 15:05:08 GMT -5
IMAQT and Gage51, do you girls have threads bookmarked? Yes, I have many, many threads bookmarked. Everytime I see a new thread that I'm interested in, I bookmark it. I guess that's why the pop-ups are happening to me all the time. Thanks for all the help you guys. Beth
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Post by Natalie on Sept 28, 2005 17:36:54 GMT -5
Well, that rules out that. So at least the support guys will know that it has to be something they did recently, and it has something to do with PMs AND bookmarking threads. Cool! At least now we can narrow down the issue!
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Post by IMAQT on Sept 28, 2005 23:17:09 GMT -5
IMAQT and Gage51, do you girls have threads bookmarked? Uh... yeah. I've probably got half of these threads bookmarked. I like mail. Lots and lots of mail. I feel special when I see 15 emails from here in my inbox.
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